News for 'call centres'

Muzaffarnagar Couple Found Dead in Apparent Suicide Pact

Muzaffarnagar Couple Found Dead in Apparent Suicide Pact

Rediff.com21 Mar 2026

A 26-year-old man and a minor girl, who had gone missing in Muzaffarnagar district, allegedly committed suicide by consuming poison in a hotel room in Saharanpur. Police are investigating the circumstances surrounding their deaths.

Vijay Varma's Matka King: A Glimpse 1960s Bombay's Gambling World

Vijay Varma's Matka King: A Glimpse 1960s Bombay's Gambling World

Rediff.com28 Mar 2026

Vijay Varma's upcoming series Matka King is set in the intriguing world of 1960s Bombay's gambling scene.

Sonam Wangchuk tried to incite Gen Z protests: Centre

Sonam Wangchuk tried to incite Gen Z protests: Centre

Rediff.com2 Feb 2026

The Centre and the Union Territory of Ladakh administration have accused jailed climate activist Sonam Wangchuk of attempting to instigate Gen Z for protests, drawing parallels to unrest in Nepal, Bangladesh, and the Arab Spring.

Pilot Claims Vijayan and Modi Follow Similar Political Approaches

Pilot Claims Vijayan and Modi Follow Similar Political Approaches

Rediff.com26 Mar 2026

AICC general secretary Sachin Pilot has accused Kerala Chief Minister Pinarayi Vijayan of following similar political approaches to Prime Minister Narendra Modi, alleging a tacit understanding between the CPI(M) and the BJP in Kerala.

TMC's Banerjee Alleges BJP Plot to Alter Bengal's Demography Ahead of Elections

TMC's Banerjee Alleges BJP Plot to Alter Bengal's Demography Ahead of Elections

Rediff.com31 Mar 2026

TMC leader Abhishek Banerjee accuses the BJP of attempting to alter West Bengal's demography by importing voters from other states ahead of the 2026 assembly elections, alleging a conspiracy to undermine the democratic rights of local residents.

Nitin Nabin Criticises Mamata Banerjee's Focus on Politics Over Sports in West Bengal

Nitin Nabin Criticises Mamata Banerjee's Focus on Politics Over Sports in West Bengal

Rediff.com9 Apr 2026

BJP National President Nitin Nabin has criticised West Bengal Chief Minister Mamata Banerjee for allegedly prioritising political games over sports and cultural activities, leading to the state's decline in these areas. He also accused the TMC government of using sports clubs for political purposes.

Pakistan hits back at India over comments on Afghan military action

Pakistan hits back at India over comments on Afghan military action

Rediff.com18 Mar 2026

Pakistan has rejected India's criticism of its military campaign in Afghanistan, calling India's statement 'baseless' and 'misleading'.

AJP Accuses Assam CM of Political Vendetta After Candidate Summoned

AJP Accuses Assam CM of Political Vendetta After Candidate Summoned

Rediff.com12 Apr 2026

The Assam Jatiya Parishad (AJP) has criticised Chief Minister Himanta Biswa Sarma after its Guwahati Central candidate, Kunki Chowdhury, was summoned by police in connection with an election-related case. The AJP alleges the ruling BJP is using intimidation tactics due to Chowdhury's strong performance.

B12 The Wonder Vitamin: 6 Benefits

B12 The Wonder Vitamin: 6 Benefits

Rediff.com25 Mar 2026

Vitamin B12 or cobalamin is a vital nutrient that crucially supports the proper functioning of your nervous system and has a role in the production of red blood cells, apart from being good for your bones, eyes, hair, skin

How Sheetal Devi and Payal Nag are Shaping India's Para Archery Future

How Sheetal Devi and Payal Nag are Shaping India's Para Archery Future

Rediff.com9 Apr 2026

Sheetal Devi, the first woman armless archer to become a world champion, finds a teammate in Payal Nag, a quadruple amputee, who won gold at the World Archery Para Series, highlighting India's growing strength in para archery.

CII seeks fiscal support, credit lines for industries hit by West Asia conflict

CII seeks fiscal support, credit lines for industries hit by West Asia conflict

Rediff.com6 Apr 2026

The Confederation of Indian Industry (CII) has proposed a 20-point policy agenda to the finance ministry, including a conflict-linked emergency credit line guarantee scheme and tax rationalisation on energy inputs, to support MSMEs, exporters, and energy-intensive industries affected by the ongoing West Asia war.

India's Government Embraces AI for Efficiency and Transparency

India's Government Embraces AI for Efficiency and Transparency

Rediff.com6 Apr 2026

The Department of Personnel and Training (DoPT) in India is actively integrating artificial intelligence (AI) into government processes to enhance efficiency, transparency, and accuracy. Initiatives include AI-enabled solutions for salary processing, grievance handling, and training content development, with a focus on data security and ethical use.

Abhishek Banerjee Accuses BJP of Neglecting Balurghat Despite 'Double-Engine' Government

Abhishek Banerjee Accuses BJP of Neglecting Balurghat Despite 'Double-Engine' Government

Rediff.com31 Mar 2026

TMC leader Abhishek Banerjee criticised the BJP's development record in Balurghat, alleging neglect despite the constituency having a BJP MP and MLA. He challenged the BJP to present a report card of their work and compared it unfavourably to the TMC government's initiatives.

Modi Blasts TMC for 'Syndicate Raj' in Bengal, Vows Justice for Women

Modi Blasts TMC for 'Syndicate Raj' in Bengal, Vows Justice for Women

Rediff.com11 Apr 2026

Prime Minister Narendra Modi launched a strong attack on the TMC in West Bengal, accusing them of corruption and syndicate rule, while promising to address atrocities against women if the BJP comes to power.

Trinamool Congress Counters Amit Shah's Allegations, Accuses BJP of Polarisation

Trinamool Congress Counters Amit Shah's Allegations, Accuses BJP of Polarisation

Rediff.com28 Mar 2026

The Trinamool Congress (TMC) has launched a strong rebuttal against Union Home Minister Amit Shah's 'chargesheet' on the West Bengal government, accusing the BJP of attempting to polarise the state ahead of elections and failing to address critical issues such as violence in Manipur and women's safety in BJP-ruled states.

Won't allow Bengalis to become minority in Bengal: Modi

Won't allow Bengalis to become minority in Bengal: Modi

Rediff.com11 Apr 2026

Prime Minister Narendra Modi addressed a rally in Jangipur, West Bengal, promising to implement the Uniform Civil Code (UCC) and addressing concerns about infiltration and demographic changes in the state.

Centre says no final call on Chandigarh proposal amid Punjab uproar

Centre says no final call on Chandigarh proposal amid Punjab uproar

Rediff.com23 Nov 2025

The Centre's move on Chandigarh has raised the hackles of various parties in Punjab, with Aam Aadmi Party national convener Arvind Kejriwal terming it as a "direct attack" on Punjab's identity and constitutional rights.

Afghanistan Cricketer Ghazanfar Seeks India's Help After Pakistan Airstrikes In Kabul

Afghanistan Cricketer Ghazanfar Seeks India's Help After Pakistan Airstrikes In Kabul

Rediff.com18 Mar 2026

Afghanistan spinner Allah Mohammad Ghazanfar urged the international community, including India, to intervene after a Pakistani military airstrike on a drug rehabilitation centre in Kabul on Monday killed nearly 400 people.

Iran reports attack on nuclear site, no radiation leak

Iran reports attack on nuclear site, no radiation leak

Rediff.com21 Mar 2026

The Natanz nuclear facility is one of Iran's key nuclear installations and has previously been at the centre of international concerns over Tehran's nuclear programme.

West Bengal Polls: Mamata Banerjee Can't Underestimate BJP

West Bengal Polls: Mamata Banerjee Can't Underestimate BJP

Rediff.com18 Apr 2026

This election is different. It is no longer simply about governance or welfare. It is about identity, fear, and who belongs. The BJP has successfully shifted the terms of the debate from what the government has delivered to who the real Bengali is and who is an outsider, points out Ramesh Menon.

Saini Boosts Haryana's Jind with 253 Crore Development Projects

Saini Boosts Haryana's Jind with 253 Crore Development Projects

Rediff.com5 Apr 2026

Haryana Chief Minister Nayab Singh Saini has launched development projects worth 253 crore in Jind district, focusing on irrigation, infrastructure, health, and water supply.

Air India banks on artificial intelligence to cut call centre costs

Air India banks on artificial intelligence to cut call centre costs

Rediff.com20 Jun 2024

Air India's use of artificial intelligence (AI) has had a huge impact on the airline major's call centre volumes and the technology integration has reduced costs by 100 times, a senior company executive said on Wednesday. The airline launched its own chatbot AI.g, earlier known as Maharaja, in May 2023. The chatbot has answered approximately two million queries since its launch, handling 93 per cent of customer inquiries without needing to pass them on to call centre agents, said Sathya Ramaswamy, Chief Digital and Technology Officer, Air India.

Rajnath Singh Accuses Mamata Banerjee of Misrule and Appeasement in Bengal

Rajnath Singh Accuses Mamata Banerjee of Misrule and Appeasement in Bengal

Rediff.com7 Apr 2026

Defence Minister Rajnath Singh has launched a strong attack on West Bengal Chief Minister Mamata Banerjee, accusing her government of appeasement politics, encouraging illegal immigration for votes, and leading the state into misrule and corruption.

India Inc hits pause on factory expansion in March

India Inc hits pause on factory expansion in March

Rediff.com10 Apr 2026

India's new manufacturing project announcements more than halved in the fourth quarter of FY26, falling 60 per cent sequentially and 78 per cent year-on-year to approximately 1.7 trillion, driven by global uncertainties, geopolitical conflicts in West Asia, and existing unutilised manufacturing capacity.

'World Is Out There To Stop Us From Saying What We Want To Say'

'World Is Out There To Stop Us From Saying What We Want To Say'

Rediff.com15 Apr 2026

'The people who are outraging, they don't have any substantial argument. They are enraging over manufactured memes and manufactured figures.'

Dhurandhar And The Politics Of Storytelling

Dhurandhar And The Politics Of Storytelling

Rediff.com14 Apr 2026

The Dhurandhar movies will undoubtedly shape the minds of the audience much more than news reports, court investigations, books and documentaries. But it is worth remembering that Pakistan's irridentist claims against India's national security have succeeded due to strategic planning, diplomacy, and the unsung heroines and heroes across government agencies, not due to a single maverick leader, points out Shweta Desai.But it is worth to remember that Pakistan's irredentist claims against India's national security have succeeded due to strategic planning, diplomacy, and the unsung heroines and heroes across government agencies -- not a single maverick, points out Shweta Desai.

Sonam Wangchuk: NSA Release 'Win-Win', Signals Fresh Talks On Ladakh Statehood

Sonam Wangchuk: NSA Release 'Win-Win', Signals Fresh Talks On Ladakh Statehood

Rediff.com18 Mar 2026

Sonam Wangchuk called his release a 'win-win', saying the Centre has opened the door for meaningful dialogue with Ladakh.

Rs 54,000 cr digital fraud is 'dacoity', SC tells Centre to act

Rs 54,000 cr digital fraud is 'dacoity', SC tells Centre to act

Rediff.com9 Feb 2026

The Supreme Court has expressed serious concerns about the rise in digital fraud, particularly digital arrest scams, and has directed the central government to develop a standard operating procedure to combat these crimes.

'War Crime': Afghanistan Cricketers Slam Pakistan Airstrike In Kabul

'War Crime': Afghanistan Cricketers Slam Pakistan Airstrike In Kabul

Rediff.com17 Mar 2026

Several Afghanistan cricketers, including Rashid Khan and Mohammad Nabi, condemned Pakistan's military airstrike at a drug rehabilitation centre in Kabulinvestigation.

Why Kashmiris Are Donating Gold, Money For Iran

Why Kashmiris Are Donating Gold, Money For Iran

Rediff.com25 Mar 2026

'Many have contributed in terms of gold and silver. Ladies in big numbers have contributed their home belongings and gold.' 'Some have donated their cars too.'

Sabarimala case: SC questions maintainability of pleas by non-devotees

Sabarimala case: SC questions maintainability of pleas by non-devotees

Rediff.com8 Apr 2026

The Supreme Court of India questioned the Centre regarding the eligibility of non-devotees to challenge the customs of the Sabarimala temple in Kerala, during a hearing on religious freedom and discrimination against women at religious sites.

UCC, 'Ram Rajya': Shah sharpens BJP's Bengal poll pitch

UCC, 'Ram Rajya': Shah sharpens BJP's Bengal poll pitch

Rediff.com11 Apr 2026

Union Home Minister Amit Shah launched the BJP's manifesto for West Bengal, promising a Uniform Civil Code, a Bengali chief minister, and improved governance.

'Ghayal hoon...': Raghav Chadha's 'Dhurandhar' dig at AAP

'Ghayal hoon...': Raghav Chadha's 'Dhurandhar' dig at AAP

Rediff.com4 Apr 2026

Rajya Sabha MP Raghav Chadha refutes allegations of inaction in Parliament, asserting his commitment to raising public issues and creating impact.

US, Iran hold historic direct peace talks in Pakistan, first since 1979

US, Iran hold historic direct peace talks in Pakistan, first since 1979

Rediff.com11 Apr 2026

As the negotiations continued, the Iranian government said on social media that "talks between Iran and the US in Islamabad entered the expert-level stage as economic, military, legal, and nuclear committees joined in".

BJP Chief Rajeev Chandrasekhar Rejects Rahul Gandhi's Claims of BJP-CPI(M) Alliance in Kerala

BJP Chief Rajeev Chandrasekhar Rejects Rahul Gandhi's Claims of BJP-CPI(M) Alliance in Kerala

Rediff.com1 Apr 2026

BJP state chief Rajeev Chandrasekhar dismisses Rahul Gandhi's charge of a BJP-CPI(M) understanding in Kerala as baseless, asserting the NDA is competitive and criticising Congress's performance.

ISRO Highlights Crucial Role of Mission Operations in India's Space Ambitions

ISRO Highlights Crucial Role of Mission Operations in India's Space Ambitions

Rediff.com8 Apr 2026

ISRO Chairman V Narayanan has emphasised the critical role of mission operations in ensuring the success of India's expanding space programme. He highlighted this at the Spacecraft Mission Operations conference, noting the importance of sustained teamwork and operational precision, particularly for long-duration missions like Chandrayaan-3 and the upcoming Gaganyaan programme.

Chhattisgarh Declares Naxalism 'Completely Eliminated' Ahead of Deadline

Chhattisgarh Declares Naxalism 'Completely Eliminated' Ahead of Deadline

Rediff.com31 Mar 2026

Chhattisgarh Deputy Chief Minister Vijay Sharma announces the complete elimination of armed Naxals in the state, attributing the success to strategic planning and security operations. He highlights the rehabilitation efforts for remaining cadres and future plans for security camps.

Banerjee Claims BJP Stoking Social Discord to Loot India

Banerjee Claims BJP Stoking Social Discord to Loot India

Rediff.com30 Mar 2026

West Bengal Chief Minister Mamata Banerjee has accused the BJP of stoking fights among all sections of society and attempting to loot the country by exploiting these divisions. She also criticised the BJP's economic policies and alleged discrimination in welfare schemes.

Home Ministry Explains Use of Open-Source Intelligence for Security

Home Ministry Explains Use of Open-Source Intelligence for Security

Rediff.com31 Mar 2026

The Home Ministry has informed a parliamentary committee that security agencies utilise open-source intelligence, including social media, for information gathering, ensuring no privacy breach as personal data is not collected.

The Drama: Robert Pattinson, Zendaya Are Superb

The Drama: Robert Pattinson, Zendaya Are Superb

Rediff.com3 Apr 2026

The Drama is what you can call a 'feel-bad' romance done right, notes Sreeju Sudhakaran.